5 Email Response Templates Every Realtor Needs

September 25, 2019
Categories: Productivity, Mail Forms, Email Templates

Realtors spend a significant portion of their day on the go. Time with clients is their most valuable commodity. And managing their time is a critical success factor. When they pause to answer customer email enquiries, they need to work quickly. Composing well-crafted responses to emails is a time-consuming task. And in their haste, agents are more interested in hammering out emails than spending time fiddling with grammar or spelling.  

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The Trouble with Customer Service Email Templates

August 6, 2019

Exceptional customer service includes quickly acknowledging a customer's email with a personalized, professional response. Brands like Amazon and Zappos understand this, they have built billion-dollar empires based on delivering superior customer service. At its most basic level, excellent customer service starts with complete control of the process and a focus on delivering a higher quality customer experience.

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Mail Forms Enables Front-Line Workers to Quickly and Professionally Respond to Customer Queries

July 19, 2019
Categories: New Product Release, Productivity, Mail Forms

Odds are, many of your day-to-day tasks are variations on something you've done hundreds of times before. In customer facing organizations this means responding to a variety of similar customer inquiries, typically via email.

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Microsoft Exchange – Messageware Newsletter Q2 2019

July 1, 2019
Categories: News

You know Messageware for our range of Exchange Security and Outlook Web solutions. And, for Office 365 and Exchange Server we have embraced the Microsoft Office add-in technology for its zero footprint, cross platform operation on desktops, laptops, tablets, and phones.

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Announcing Messageware Mail Forms for Enterprises with Outlook and Outlook Web

June 19, 2019
Categories: email, Productivity

Ensuring Effective Business Communications

For most organizations, business communications involve email correspondence. Front-line staff spend a significant portion of their day sending out contact emails, meeting arrangements, and documents. However, the consistency and quality of the messages sent to clients and the staff time spent preparing emails can result in a poor customer experience. Addressing these factors could increase your sales revenue and your bottom line.

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Messageware Earns Microsoft Gold Certified Partner Status

June 17, 2019
Categories: Press Releases

TORONTO - June 14, 2019 - PRLog -- Messageware Inc., a global provider of software for Office 365 and Microsoft Exchange, announced today it has achieved Microsoft Gold Competency status for DevOps. Gold Competency is Microsoft's highest level of partner certification reserved for Microsoft elite partners worldwide who have demonstrated expertise and proven skills with a particular Microsoft technology or service.

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Microsoft Exchange – Messageware Newsletter Q1 2019

April 9, 2019

This is an important newsletter as Microsoft has released Exchange CUs in response to critical security issues. Links to the Microsoft CUs and corresponding Messageware updates are below.

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Messageware Q3 2018 Newsletter

June 29, 2018

President's Message

For organizations, email is the most critical tool for B2B communication. And while the move to web email reduces IT costs and affords employees better mobility, it also strips away productivity features available in thick-email-client applications. 

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GDPR: The new EU Data Protection Law, how it affects email Servers globally and how Messageware can help

March 15, 2018

The General Data Protection Regulation (GDPR) is a new law in the European Union (EU), set to come into force in May 2018. It will protect the rights of EU citizens in respect of their personal data. Any organization operating in the EU is required to comply with the new legislation.

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DoD Contractors … Is your Exchange Outlook Web Email DFARS Compliant?

February 5, 2018

Department of Defense (DoD) contractors and suppliers must ensure they are compliant with Defense Federal Acquisition Regulation Supplement (DFARS).

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